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Privacy Policy

Last Updated: July 1, 2022

Compendium Complete LLC operates under United States law (“Compendium Complete,” “we,” “us” or “our”). COMPENDIUM COMPLETE respects the privacy of the information you have entrusted to us. This Privacy Policy (“Policy”) applies to the collection of personal information by COMPENDIUM COMPLETE. By using our website and services, including mobile applications and COMPENDIUM COMPLETE social media pages (collectively, the “Services”), you acknowledge you have read and understood the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, you are prohibited from using the Services.

Your use of the Services is also governed by our TERMS OF USE.

  1. Information Collected

We collect the following information from and about you:

  • Usage information, such as your IP address and how you and your device interact with our website (e.g., the pages you visit, the search terms you enter).
  • Personal information you voluntarily provide to us, such as your name and email address, when you contact us with a request or inquiry.
  • Personal information contained in your subscription or consulting service request, such as name, phone number, email address, and physical address.
  • Personal information you voluntarily provide to us, such as name and payment information, including when you purchase or renew your subscription.

 

  1. Use of Information Collected

We use the personal information we collect from you for the following purposes:

  • To provide our Services, and to improve and tailor your experience on our website.
  • To process a subscription or consulting service to COMPENDIUM COMPLETE, including subscription renewals.
  • To send you marketing communications.
  • To respond to your requests and inquiries.
  • For other legitimate business purposes.

 

  1. Legal Bases for Processing

We process your personal information with transparency and in accordance with applicable law. We rely on the following legal bases for our processing activities listed above:

  • Necessity for the performance of a contract, the TERMS OF USE, to which you are a party, or at your request prior to entering into a contract.
  • Your consent, where required.
  • As otherwise required by applicable law.

 

  1. Sharing and Disclosure of Information

We may share or disclose your information to the following categories of third parties and for the following reasons:

  • With affiliates whose products and/or services we believe might be of interest to you.
  • To third party service providers, agents or independent contractors who help us maintain our Services and provide other administrative services to us. Where required by applicable law, you can obtain a list of these service providers processing your personal information by contacting us using the contact information provided below. Some of these service providers may be located in countries other than your country of residence.
  • We may share your personal information in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or a part of our assets.
  • We may disclose your personal information to law enforcement, government agencies, and other related third parties, in order to comply with the law, enforce our policies, or protect our or others’ rights, property or safety.

 

  1. Cookies

We, and third parties authorized by us, may use cookies and other similar technologies on our websites. Cookies are small text files placed on your device that uniquely identify your device and which a site can transfer to your hard drive to keep records of your visit to a site. We, or authorized third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which we explain below:

  • Essential: Some cookies are essential in order to enable you to move around our websites and use their features, such as accessing secure areas of our websites. Without these cookies, we cannot enable appropriate content based on the type of device you are using.
  • Analytics: We use Google Analytics to measure how you interact with our websites and to improve your user experience. For more information about Google Analytics and how it collects and processes data, please go to “How Google uses data when you use our partners’ sites or apps,” located at https://policies.google.com/technologies/partner-sites. Google also provides instructions on opting out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
  • Targeted Advertising: Cookies may be placed by third party advertising companies. These companies may collect information about your use of our Services and third party media in order to provide you with advertisements about goods and services that you may be interested in. If you would like to opt-out of such advertising practices on the particular device on which you are accessing this Privacy Policy, please go to http://optout.aboutads.info/.

There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies or notify you when receiving a new cookie. Please note that if you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

 

  1. Third Party Advertising

As stated above, we use advertisers, third party ad networks and other advertising companies to serve advertisements on and off our websites. These third parties use cookies and similar technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide you with targeted ads. In the United States (“US”), the Network Advertising Initiative offers a means to opt-out of a number of advertising cookies. Please visit http://optout.networkadvertising.org/?c=1 to learn more. In the European Union (“EU”), the EDAA provides additional information at http://www.youronlinechoices.eu/.  Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

 

  1. Collection and Use of Information from Children

Our Services are not intended for children. We do not knowingly collect personal information from children and none of our Services are designed to attract children. In the event that we learn that a person under the age of majority in their jurisdiction has provided personal information to us, we will delete such personal information as soon as possible.

Additionally, you must be above the age of majority in your jurisdiction to use the Services. If you are not above the age of majority in your jurisdiction, you are prohibited from using the Services.

 

  1. Individual Rights

We provide you the opportunity to opt-out of marketing communications by clicking the “unsubscribe” link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.

We may also send you information regarding our Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature, rather than promotional.

If you have created an account with us, you may also view, correct or update your information by logging into your account at any time.

If you are located in the EU or Switzerland, you have the right to:

  • Obtain confirmation of whether your personal information exists and be informed of its content and source, verify its accuracy and request its completion, update or amendment.
  • Ensure only accurate personal information is being processed about you.
  • Require your personal information be provided to you or another company in a commonly used electronic format.
  • Object to the processing, in all cases, of your personal information for legitimate reasons.
  • In certain situations, have your personal information “erased” or restrict the processing of your personal information.
  • Lodge a complaint with the relevant EU supervisory authority where your personal information has been processed in a way that does not comply with the laws and regulations.

To exercise any of your rights, please contact us using the contact information provided below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

 

  1. Your California Privacy Rights

California Civil Code Section 1798.83 permits visitors to the Services who are California residents to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email using the contact information provided below and put “Shine the Light Request” in the subject line of your email.

 

  1. Third Party Links

Our websites contain links to other sites. We are not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

 

  1. Notice Regarding Public Posting Areas

Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

 

  1. Security

We implement reasonable security measures to ensure the security of your personal information. Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

 

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by applicable law.

 

  1. International Data Transfers

If you choose to provide us with personal information, please understand that such information may be transferred to the US and that we may transfer that information to our affiliates or other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the EU, Switzerland or other regions with laws governing data collection and use that may differ from US law, please note that you are transferring your personal information to the US and other jurisdictions which may not have the same data protection laws as the EU and Switzerland. We put in place appropriate contractual, operational, procedural and technical measures in order to ensure the protection of your personal information. To find out more information about these measures, please contact us using the contact information provided below. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Policy; and (ii) your personal information may be transferred to the US and other jurisdictions as indicated above, in accordance with applicable law.

 

  1. Assignment

In the event of a direct or indirect reorganization process, which may include, but is not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or a part of our assets, you grant us the right to assign the personal information collected via the Services.

 

  1. How We Respond to Do Not Track Signals

At this time our website does not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

 

  1. Changes to this Policy

We reserve the right to change this Policy from time to time. When we do, we will also revise the “Last Updated” date at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.

 

  1. Contact Us

If you have any questions, comments or concerns about our privacy practices or this Policy, please contact us at:

Compendium Complete LLC
info@compendiumcomplete.com

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